Widow Amber Hancock Says $146K Home Payment Vanished After Dealer Closed, Leaving Her and Son Living in Camper

 What should have been a fresh start for Amber Hancock and her young son has instead become a devastating financial and emotional nightmare. After losing her husband, Jamie, last year, Amber made a difficult decision to rebuild her life by relocating from Georgia to Florida and investing in a new manufactured home. She hoped the purchase would provide security, stability, and a permanent place where she and her 8-year-old son could begin healing. Instead, she says that dream collapsed, leaving them homeless and searching for answers.

Amber says she spent months researching manufactured home dealers before choosing Yurrez Home Center, a Georgia-based company she believed had a strong reputation. Encouraged by positive online reviews and what she described as a responsive sales team, she signed a contract on March 23 for a custom-ordered Timber Creek Twin Creek manufactured home. Because she lacked two full years of documented income, her lender reportedly required an unusually large down payment before approving the financing arrangement.

That requirement led Amber to pay approximately $146,000 upfront, an enormous sum representing much of the financial foundation she had left after her husband’s death. For several weeks, everything appeared normal. Communication with the company continued, and Amber believed construction and delivery were progressing according to plan. But the situation changed abruptly when she attempted to follow up about foundation preparation for the home.

On June 11, Amber says she could no longer reach her sales representative. Calls to company phone numbers allegedly failed, social media pages disappeared, and the company’s online presence appeared to vanish almost overnight. Alarmed, she began investigating and soon learned the business had shut down. According to Amber, a former sales representative later confirmed employees had been terminated and operations had ceased entirely.

Her concerns grew even more serious when she contacted Timber Creek Housing, the home manufacturer, and 21st Mortgage Corporation, the financing company. Amber says both told her they had never received the money she paid toward the home. If accurate, that would mean the funds remained with Yurrez Home Center rather than being forwarded to the manufacturer or lender, leaving customers in a deeply uncertain position.

Amber says she eventually spoke directly with the company’s owner, who allegedly admitted the business had oversold homes and no longer had sufficient funds to fulfill customer orders. According to her account, communication stopped soon afterward. She claims her calls and messages went unanswered and that she was blocked after publicly asking for updates on social media. The silence has only intensified fears among affected buyers.

What began as an individual crisis now appears to involve a much larger group. Amber estimates roughly 200 customers may be waiting on unfinished or undelivered homes. An online community of affected buyers has reportedly formed, with more than 75 members sharing contracts, payment receipts, and documentation while trying to determine their legal options. Many are now confronting the same painful uncertainty—whether they will ever receive their homes or recover the money they paid.

For Amber, the consequences are immediate and deeply personal. She says she is now living in a camper with her young son and four animals, struggling to maintain stability while searching for legal help. Her story has resonated widely online because it reflects not only financial loss but the emotional toll of broken trust. As attorneys and consumer advocates begin paying attention, many affected families hope accountability and answers will follow. Until then, Amber remains one of many customers waiting for justice, recovery, and the chance to rebuild the life she fought so hard to secure.